Frequently Asked Questions

Everything you need to know about shopping with Flourish Gift and Home.

What is the standard shipping timeframe for orders?

We typically process and dispatch orders within 1-3 business days. Depending on your location, standard delivery usually takes between 3 to 7 business days.

What is your return policy for home decor items?

We offer a 30-day return policy for most items in their original condition and packaging. Please note that personalized gifts and final sale items are not eligible for return.

How do I ensure my fragile gift arrives safely?

We take great care in packaging our products using eco-friendly protective materials and double-walled boxes to ensure your home accents arrive in perfect condition.

Do you offer gift wrapping services?

Yes! You can select our premium gift wrapping option at checkout, which includes a hand-written note and elegant seasonal packaging.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.